Personal data

Purposes, processing and recipients of personal data

The personal data collected within the framework of the website are processed by Chapoutier for the following purposes:

  • Sales prospecting:
    • to answer your questions
    • to take your requests into account and ensure the processing and follow-up thereof
    • to carry out audience analyses, carry out statistics
  • Management of our website:
    • to diagnose problems and improve the management of our website

Personal data is thus processed to enable us to meet past requests or to meet the legitimate interests of Chapoutier, for you to appreciate its products and services through its website and commercial offers, to get to know you better, to understand your needs and to meet them.

This data is intended for Chapoutier only..

Retention time in the Chapoutier website: :

  • 5 years for data collected for the purpose of prospecting and managing our website

Retention period in the Chapoutier information system:

  • the time required to achieve the purpose for which we hold this data, to meet your requirements or to fulfil our legal obligations

We do not offer or sell your personal data to third parties. The personal data you provide to Chapoutier may also be processed on our behalf by service providers and contractual partners who provide us with a website management solution.

The website uses services provided by third parties. These features use cookies embedded directly by these services. When you first visit, a banner informs you of these cookies.

You have the right of access, modification and objection over your personal data. To exercise this right, please contact: M.Chapoutier S.A. , 18 avenue Dr Paul Durand - B.P. 38 - 26 600 Tain l'Hermitage.